Firefox has been crashing doing simple things. Hardware problem?
Hi there, I'm wondering why Firefox is crashing tabs like crazy for me the last few days. Chat Gpt reckons these screenshots indicate a problem with the JavaScript Engine. I'm looking for expert help to differentiate the cause so I can be sure my hardware isn't damaged. Scrolling fb or youtube , even using chat gpt and firefox just throws me a crashed tab. I have uploaded the reports that chat gpt has reviewed to ensure it is being accurate.
I'm mainly looking to find out so I can rule out if there are problems with my hardware .Any help identifying the source of the errors would be greatly appreciated!
Все ответы (1)
For users experiencing these crashes please check if you are running a Raptor Lake-based Intel machine. You can use a tool such as CPU-Z to identify your machine's CPU. If it reports your CPU as having Code Name: Raptor Lake, Model: 6, Ext. Model: B7 and Stepping: 1 then you have one of the affected CPUs. These CPUs have known bugs that cause normally functioning software to crash randomly. You might be able to mitigate the issue by updating your motherboard firmware, but generally speaking there is no solution to these crashes short of replacing the CPU. Intel has extended the warranty on these CPUs so you might get a replacement if you ask for one.
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