Please provide some more information. All error message you see ,in full, exactly as shown, messages you see will be most helpful. Is this a new condition, that is, was it working previously, and if so, has anything changed on your end, like a Thunderbird update? Does web mail work?

I've been tried to up my account here for the last 2 nights i am having trouble to do it, i need help pls, ty

I'm locking this topic. You have marked this topic as 'Solved'. If you still have a problem start a new topic and provide more detailed information about your problem.