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It is asking me for a code

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  • Последний ответ от Denys

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Все ответы (5)

Hi,

Isn't it a code you should get to your inbox?

Yes I thought that as well and I found a code of a few years back but nothing recent and yes I checked my spam

Hmm... What exactly does the message on the login page say? You can attach a screenshot if you want.

PS Did you actually mean to mark my answer as a solution? If not, you can undo that by pressing Undo.

Yes solved was clicked accidentally. Screenshot is attached

Thank you for clarifying! Are you offered another option when you click Trouble entering code?

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