Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Normal FireFox browser gives error and fails but Private browser opens

  • 2 ответа
  • 0 имеют эту проблему
  • 107 просмотров
  • Последний ответ от ontimen10

When I try to log on to a particular web page using my password, I get an error page. When I do so using the Private browse function it works. Following is the error I get: {

 "callId": "019a1701de257ed0a722da6257f2896e",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-10-24T16:16:29.758Z"

}

Does anyone have any great ideas??

When I try to log on to a particular web page using my password, I get an error page. When I do so using the Private browse function it works. Following is the error I get: { "callId": "019a1701de257ed0a722da6257f2896e", "errorCode": 403005, "errorDetails": "Unauthorized user", "errorMessage": "Unauthorized user", "apiVersion": 2, "statusCode": 403, "statusReason": "Forbidden", "time": "2025-10-24T16:16:29.758Z" } Does anyone have any great ideas??

Выбранное решение

Private browsing doesn't use any saved cookies or cached data so perhaps there's an issue with those. Try clearing cookies for the site you're trying to log in to.

Alternatively, it's also possible an extension is interfering with your login. Are you running any extensions that don't have permission to run in private windows?

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

Выбранное решение

Private browsing doesn't use any saved cookies or cached data so perhaps there's an issue with those. Try clearing cookies for the site you're trying to log in to.

Alternatively, it's also possible an extension is interfering with your login. Are you running any extensions that don't have permission to run in private windows?

I had tried that half a dozen times, at least. This time it worked! Thanks!

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.