Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Архивировано

Windows 11 file explorer cannot open icon files in the ShortCutCache folder

Jörg Debus

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets '''Access Denied'''. The account running Firefox has admin rights. Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

Все ответы (1)

Hi,

Press Ctrl+R, enter cmd and press Ctrl+Shift+Enter to open Windows Command prompt as an administrator. Then run:

icacls "path\to\your\folder\shortcutCache" /L /T

Can you see the "Mandatory Label\Low Mandatory Level:(NW)" lines there?