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Hi Ronald,
Please check out Access Mozilla services with a Mozilla account for more information about signing in using a Mozilla account.
Hi Ronald,
Could you please update the thread to indicate whether my suggested solution from Paul above help resolved your issue? If it worked, you can also directly mark the reply as the solution to help other users with similar problem discover the resolution.
If you're still experiencing problems, please share any additional details so we can continue assisting you. Thanks!