Hi,

What exactly happens when you are trying to sign in?

Having the same issue. When we go to websites to allows us to watch live tv by signing by a TV provider or streaming provider, with firefox it gets stuck with Verizon https://ssoauth.verizon.com/sso/ This is after inputing Verizon Fios account info.

Having the same issue. When we go to websites to allows us to watch live tv by signing by a TV provider or streaming provider, with firefox it gets stuck with Verizon https://ssoauth.verizon.com/sso/ This is after inputing Verizon Fios account info.

Hi bikrom.borthakur,

Here are some standard troubleshooting steps that may help you. Could you please try them?

1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield icon at the left of the address bar.
   • If ETP is enabled, try disabling it. Does the problem persist?
2. If the problem is not fixed, try clearing Firefox cache. Does it help?
3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Looking forward to your update!

Tried these procedures the results are the same doesn't log in

Are we the only 2 that have this problem?

Sorry, but I have to ask you to perform one more check in order to confirm the issue (unfortunately, I can't test it myself, since I don't have FoxNews/Verizon accounts).

Please try creating a new Firefox profile and checking if the issue persists there. In case it does, that would definitely be a (widely reproducible) Firefox bug. And in case it doesn't, you'll be able to migrate to that new profile to prevent the issue from happening.

Note: if you will have to use the original Profile Manager (about:profiles), make sure to remember your current default profile and reset it as default after creating a new one.

Looking forward to your update!

No change. This actually started 2 updates ago. uy

Moderator note: This reply has been edited to correct the formatting.

I see, thank you for checking!

It should be a compatibility issue then. Could you please report it on WebCompat, so that our team there could take a look? Please make sure to describe the steps to reproduce in detail. Also, I'd appreciate you posting a link to your report here.

I'll keep using firefox but will use edge for foxnews live tv like i said seems like only 2 of us have this problem thank you anyway.