Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Suddenly today I can not open "You Tube" and I have no idea why?

  • 2 ответа
  • 0 имеют эту проблему
  • 28 просмотров
  • Последний ответ от Bob Murkland

more options

Suddenly today I can not open "You Tube" and I have no Idea why. I have not changed any settings since last evening when it worked fine and have tried to access it, unsuccessfully, in several different ways..

Suddenly today I can not open "You Tube" and I have no Idea why. I have not changed any settings since last evening when it worked fine and have tried to access it, unsuccessfully, in several different ways..

Выбранное решение

Hello,

We're sorry to hear that the website doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, also try clearing cookies and data for YouTube (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Looking forward to your update!

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

Hello,

We're sorry to hear that the website doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it. Does the problem persist?
  2. If the problem is not fixed, try clearing Firefox cache. Does it help?
  3. If it does not help, also try clearing cookies and data for YouTube (warning: you will be logged out on this website). Does it help?
  4. If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?

Looking forward to your update!

more options

Ran through items 1.4, then restarted and problem seems cleared. Sincere Thanks!

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.