Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

All my bookmarks on my desktop have disappeared, and I can't add new ones using the star

  • 1 ответ
  • 2 имеют эту проблему
  • 7 просмотров
  • Последний ответ от Mutaz Awad

more options

All my bookmarks on my desktop have disappeared, and I can't add new ones using the star

All my bookmarks on my desktop have disappeared, and I can't add new ones using the star

Все ответы (1)

more options

1. Check the Bookmarks Menu: Sometimes bookmarks can be hidden or moved. Click on the "Bookmarks" menu in the top menu bar to see if they are still there.

   2. Check the Library:
       ◦ Click on the "Library" icon (the icon that looks like a stack of books) in the toolbar or press Ctrl + Shift + B (or Cmd + Shift + B on Mac) to open the Bookmarks Library. 
       ◦ Look through the folders to see if your bookmarks are still present. 
   3. Restart Firefox: Sometimes, simply restarting Firefox can resolve temporary glitches.
   4. Check for Updates: Ensure that you are using the latest version of Firefox. Go to the menu (three horizontal lines) > Help > About Firefox to check for updates.
   5. Disable Extensions: Some extensions can interfere with Firefox's functionality. Try disabling all extensions:
       ◦ Go to the menu > Add-ons and Themes > Extensions. 
       ◦ Disable all extensions and see if you can add bookmarks again. 
   6. Check Profile Folder: Your bookmarks are stored in your Firefox profile. You can check if the profile is intact:
       ◦ Type about:support in the address bar and press Enter. 
       ◦ Under "Profile Folder," click "Open Folder." 
       ◦ Look for a file named places.sqlite. This file contains your bookmarks and history. If it's missing or corrupted, that could be the issue. 
   7. Restore Bookmarks from Backup: If you have previously backed up your bookmarks, you can restore them:
       ◦ In the Bookmarks Library, click on "Import and Backup" > "Restore" and select a backup date. 
   8. Create a New Profile: If the issue persists, you can create a new Firefox profile to see if that resolves the problem:
       ◦ Type about:profiles in the address bar and press Enter. 
       ◦ Click on "Create a New Profile" and follow the prompts. Launch Firefox with the new profile and check if you can add bookmarks. 
   9. Reinstall Firefox: If none of the above steps work, consider uninstalling and reinstalling Firefox. Make sure to back up your bookmarks and settings before doing this.
   10. Check for System Issues: If you are still having issues, it might be worth checking your system for any underlying problems, such as disk errors or user permissions.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.