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Welcome page does not go away after update to 128.9.1esr Windows 11

  • 5 ответов
  • 3 имеют эту проблему
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  • Последний ответ от Marien Klin
  • Решено

chrisray1997
chrisray1997

Running into a strange issue where the welcome message page does not go away when clicking between messages. I already attempted to remove the message pane all together. (F8) but nothing seems to make it go away. Usually upon launching Thunderbird it will show the welcome message but will go away when navigating between messages.

Running into a strange issue where the welcome message page does not go away when clicking between messages. I already attempted to remove the message pane all together. (F8) but nothing seems to make it go away. Usually upon launching Thunderbird it will show the welcome message but will go away when navigating between messages.
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Выбранное решение

I contacted the awesome author of https://addons.thunderbird.net/en-US/thunderbird/addon/gmail-conversation-view/ - this is now fixed in a new version of the addon. This should only have been affecting users of Thunderbird 128.

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Все ответы (5)

chrisray1997
chrisray1997 Задавший вопрос

After some research. Removing the start page seems to be the solution. However this only started after the update.

https://support.mozilla.org/en-US/questions/1092339

Wayne Mery
Wayne Mery
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  • Top 10 Contributor

chrisray1997 said
After some research. Removing the start page seems to be the solution. However this only started after the update. https://support.mozilla.org/en-US/questions/1092339

https://www.reddit.com/r/Thunderbird/comments/1jtllao/comment/mlvpwwi/ hints that it is being caused by the conversations addon. This is confirmed by at least one other person.

What version of Thunderbird are you using?

Bunny
Bunny

I can also confirm that reddit hint seems valid for version 128.9.1esr (64-bit), same as reporter noted in title.

Disabling the conversations add-on and restarting Thunderbird will effectively allow a user to remove the 'Donate' welcome page by clicking an email message, allowing the e-mail message to take up the entire Message Pane.

Thunderbird Version: 128.9.1esr (64-bit) Thunderbird Conversations Version: 4.2.5

The issue here seems to be that Welcome Page takes up half the reading pane and cannot be removed when using the above versions.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor

Выбранное решение

I contacted the awesome author of https://addons.thunderbird.net/en-US/thunderbird/addon/gmail-conversation-view/ - this is now fixed in a new version of the addon. This should only have been affecting users of Thunderbird 128.

Marien Klin
Marien Klin

The welcome page issue wasn’t Thunderbird itself but a bug in the Conversations add-on. Updating the add-on to the latest version fixes it, so after the update you should be able to switch between messages normally again.