My cellphone quite working. Said I have installed the wrong pass code, while this was going on- went to sign into Facebook which I saved the password so I would not have to repeat all the time- now I am locked out of Facebook- them saying something like " I was scrolling to fast and pasting to fast"- not sure what they mean by that- but can you clear up these issue or offer some advise. Apple had my husband re-install software on Apple I phone 14 Pro- and it keeps stopping after a short distance of installation- and I need the phone for my cochlear implant- for the program on the i phone- thank you if you can help.