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Auto billing??

James отвечено
silver182

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Все ответы (5)

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Two possibilities. You either paid for a subscription of Mozilla VPN, or a plus/premium version of Pocket, Firefox Relay, MDN Plus, Mozilla Monitor.

Or you paid for a ongoing monthly donation to Mozilla. If that is the case then you can contact them https://foundation.mozilla.org/en/donate/help/#frequently-asked-questions https://foundation.mozilla.org/en/donate/help/#contact-us

I just wanna cancel my Mozilla VPN. Don’t need it…. Evidently, when I signed up the first time, you guys had a bullet that was marked & I didn’t see it. I want NO auto pay for VPN. I don’t auto pay anything. I don’t want VPN anymore. I don’t want auto pay……Cancel it…..!! Send me an email response stating that Mozilla has canceled my VPN …..auto billing and refund the amount debited out of my PayPal!! $59.88. Debited on Jan 15 2025..

Cancel auto pay VPN and refund my debit out of my PayPal!!!!

I never signed up for an auto pay VPN I would not do that.

Refund $59.88 to my PayPal account!!

hb2mkpcvnb said

Cancel auto pay VPN and refund my debit out of my PayPal!!!! I never signed up for an auto pay VPN I would not do that. Refund $59.88 to my PayPal account!!

You should have started a new thread instead of asking in a existing ongoing thread that may not not even be about a Mozilla VPN purchase.

Anyways you can use https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form to contact by direct ticket support in getting a refund.