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Firefox show a white page

  • 3 ответа
  • 1 имеет эту проблему
  • 21 просмотр
  • Последний ответ от jonzn4SUSE

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Hi to all.

when i try to open an https link firefox show only a white page instead of the document from the link.

I make refresh without fix anything I totally remove firefox and delete also the registry entries and after make a new installation without fix anything.

Any suggestion?

Thanks and regards

Hi to all. when i try to open an https link firefox show only a white page instead of the document from the link. I make refresh without fix anything I totally remove firefox and delete also the registry entries and after make a new installation without fix anything. Any suggestion? Thanks and regards

Все ответы (3)

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Vaggelis Roidoulis said

when i try to open an https link firefox show only a white page instead of the document from the link.

First you mention a hyperlink, then you later mention a document. Show what you are doing and provide screenshots if needed. Provide steps to replicate.

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In the first image you see the link where i want to open. In the second image you see what firefox show.

In other browsers (chrome or edge) the link working without issues!!!

Thanks and regards

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Can we perform the same steps? If so, provide link(s). Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#