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sync not working

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  • Последний ответ от jscher2000 - Support Volunteer
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For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

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Hi TJ, neither support forum volunteers nor Mozilla employees can see the data you save in the Sync cloud.

But you can. One option is to use the About Sync extension to review the data in the cloud. First install

https://addons.mozilla.org/firefox/addon/about-sync/

then type or paste about:sync in the address bar and press Enter/Return to load that page. Saved logins are listed in the "crypto" section.