Hi Peter, to share an image here, you first need to save it to disk, then you can attach it to a reply.

But I think the question in your situation is, what is triggering Firefox to request something from that server. Is it a page you visited, or one of your add-ons, or something else? Can you see any pattern to when it occurs?

here is some info on the problem website: What is the best way to uninstall and reinstall Firefox?

914trk.com is a website that performs undesirable actions by redirecting the user’s browser to various types of unwanted content. These include advertisements for browser extensions that are unnecessary or potentially harmful, surveys, adult sites, online web games, fake software updates, and unwanted programs.

The presence of the 914trk.com website can be triggered through different means. It may appear as a result of being redirected from other websites, through push notifications that pop up on the user’s screen, or even due to the presence of malware on the computer, which opens the site without the user’s consent.

The advertisements displayed on 914trk.com and the associated content can become intrusive and pose potential risks to the user’s computer. If the user mistakenly downloads and installs the wrong program or software from these ads, it can lead to harmful consequences. These can include infecting the computer with malware, compromising its security, or introducing unwanted and potentially malicious programs onto the system.

Here is some additional info from Malwarebytes that blocked the website when I first accessed Firefox today.

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 9/23/2024 Protection Event Time: 4:14 PM Log File: 675d3382-79e8-11ef-9cf8-30c9abeca3ba.json

-Software Information- Version: 5.1.10.127 Components Version: 1.0.5021 Update Package Version: 1.0.89567 License: Premium

-System Information- OS: Windows 10 (Build 19045.4894) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, E515B8F13B4A6E4AFB5FDFA34342A128, 5B2E02CAAD8FE4C94FEC1505C19C369AD7AF2FC7AFB9652006BA9E0D973BE22B

-Website Data- Category: RiskWare Domain: ti-71.914trk.com IP Address: 18.205.42.100 Port: 80 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

See attached image of 914 malware info.

Hi Peter, sorry for ignoring open questions while I was traveling in Japan for a few weeks.

The good news is that access to the problem site is being blocked by Malwarebytes, so you are safe. The problem is tracking down why Firefox was requesting a URL on that site at all. Was it related to a page you were viewing (for example, an ad embedded in the page)? In that case, changing Firefox won't have much effect. Or was it caused by one of your add-ons that you could disable or remove? Here's how to check add-ons:

Open the Add-ons page using either:

• Ctrl+Shift+a (Mac: Command+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons
• type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Note: if the Extensions list is blanked or blocked, restart Firefox in Troubleshoot Mode and try again. See: Diagnose Firefox issues using Troubleshoot Mode. When given the choice, choose Open, not Reset/Refresh.