Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Installing Thunderbird 115.12.1 in Windows 11

  • 3 ответа
  • 1 имеет эту проблему
  • 170 просмотров
  • Последний ответ от Bob Perry

Bob Perry
Bob Perry

Attempts to run Thunderbird 115.12.1 in Windows 11 have failed repeatedly with error message: Unable to log in at server. Probably wrong configuration, username or password.

I lost my previous PC due to an unrecoverable hard drive crash. My current email provider is AOL and I was using the Thunderbird email app prior to the crash. According to some of the O&A posed at this site, I may have to contact AOL directly for assistance.

Please advise what information I need from them to complete the installation. I know you guys are busy and I can receive current emails from AOL at this time so there is no need to rush on my account.

I like Thunderbird a lot.

Thank you. Bob Perry

Attempts to run Thunderbird 115.12.1 in Windows 11 have failed repeatedly with error message: Unable to log in at server. Probably wrong configuration, username or password. I lost my previous PC due to an unrecoverable hard drive crash. My current email provider is AOL and I was using the Thunderbird email app prior to the crash. According to some of the O&A posed at this site, I may have to contact AOL directly for assistance. Please advise what information I need from them to complete the installation. I know you guys are busy and I can receive current emails from AOL at this time so there is no need to rush on my account. I like Thunderbird a lot. Thank you. Bob Perry

Выбранное решение

If it's an @aol.com or @aim.com account (not Verizon), the correct settings are:

incoming imap.aol.com, 993, or pop.aol.com, 995, outgoing smtp.aol.com, 465. SSL/TLS security and OAuth2 authentication for both servers. User Name = email address.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

david
david
  • Top 10 Contributor

I am not a user of AOL, but this info has helped some: Verizon and AOL require an APP password when using email clients on a PC. I believe you must go to the AOL site and select the security page and can set up the APP password there. See this page for more info: https://help.aol.com/articles/Create-and-manage-app-password

sfhowes
sfhowes
  • Top 25 Contributor

Выбранное решение

If it's an @aol.com or @aim.com account (not Verizon), the correct settings are:

incoming imap.aol.com, 993, or pop.aol.com, 995, outgoing smtp.aol.com, 465. SSL/TLS security and OAuth2 authentication for both servers. User Name = email address.

Bob Perry
Bob Perry Задавший вопрос

I made the updates using the pop.aol.com, 995 for the incoming server and smtp.aol.com, 465 for the outgoing server and OAuth2 authentication.

Thanks again for the quick response.

Bob Perry