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You messed up my opening page when i choose the option for Firefox

Firefox Другое
jscher2000 -... отвечено
sschwartz55
sschwartz55

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps turning and turning, and will not ever get to the emails. The same thing happens when i try other favorites buttons on the top of the page. i do not know the correct words to describe what i am trying to say because i am not tech savvy at all. i am a senior citizen who needs my computer to work again. What has happened? i do not understand any of the directions given to me when you have answered me today. i do not understand the details! i am very frustrated right now, and have spent a lot of my day trying to get my computer working the way it did yesterday. What has happened?

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps turning and turning, and will not ever get to the emails. The same thing happens when i try other favorites buttons on the top of the page. i do not know the correct words to describe what i am trying to say because i am not tech savvy at all. i am a senior citizen who needs my computer to work again. What has happened? i do not understand any of the directions given to me when you have answered me today. i do not understand the details! i am very frustrated right now, and have spent a lot of my day trying to get my computer working the way it did yesterday. What has happened?

Все ответы (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Did your Firefox start in a broken state like in my attached screenshot (toolbar bookmarks missing, no ability to restore previous session)?

If so, and you want to restore a previous session, pause here.

Otherwise:

Did you already try closing Firefox 127.0, giving it 15 seconds to settle, then starting it up again?