Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Shopify Web Page will not remain logged in when using Firefox browser.

  • 3 ответа
  • 2 имеют эту проблему
  • 24 просмотра
  • Последний ответ от cor-el

more options

When logged in to the Shopify Website (admin page) using Firefox browser, attempt to click any link on the page automatically makes the page disappear and re-loops to my Login Page. I've worked with Shopify's Tech team and their investigation suggested...1st-remove cookies and cache on Firefox (did not work), 2nd-they tested their site and came back with no problems, everything works, 3rd-Try using Google Chrome browser to see if I would experience same problem of re-looping to my Login Page, everything works...no-re-looping to my Login Page and every link on the page works. On Shopify's Tech team recommendation as well as my desire to remain with Firefox browser, I need to get this problem of "page disappearing/re-looping to Login Page" on Shopify website fixed. I don't know how to do this. Login - 0b799d.myshopify.com I have reviewed some of the voluminus content on Mozilla Firefox's site and am totally confused with all the jargon/technical nomenclature. I need help! Thank you, Ken H kehi9780@gmail.com 9/23/23

When logged in to the Shopify Website (admin page) using Firefox browser, attempt to click any link on the page automatically makes the page disappear and re-loops to my Login Page. I've worked with Shopify's Tech team and their investigation suggested...1st-remove cookies and cache on Firefox (did not work), 2nd-they tested their site and came back with no problems, everything works, 3rd-Try using Google Chrome browser to see if I would experience same problem of re-looping to my Login Page, everything works...no-re-looping to my Login Page and every link on the page works. On Shopify's Tech team recommendation as well as my desire to remain with Firefox browser, I need to get this problem of "page disappearing/re-looping to Login Page" on Shopify website fixed. I don't know how to do this. [https://admin.shopify.com/store/0b799d Login - 0b799d.myshopify.com] I have reviewed some of the voluminus content on Mozilla Firefox's site and am totally confused with all the jargon/technical nomenclature. I need help! Thank you, Ken H kehi9780@gmail.com 9/23/23

Все ответы (3)

more options

Does it still happen in Troubleshoot Mode?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?

This happens to me too, even in troubleshoot mode.

more options