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Preview Pane turns itself on

  • 8 ответов
  • 1 имеет эту проблему
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  • Последний ответ от Black Cats Daddy

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Hi, I'm using the latest Thunderbird 115.0 on Windows 11 and use the program with the Preview Pane turned off all the time.

Since I installed 115, when new mail comes in and I click on the notification banner, it brings me into Thunderbird and turns the preview pane back on.

Thanks

Frank Woolf

Hi, I'm using the latest Thunderbird 115.0 on Windows 11 and use the program with the Preview Pane turned off all the time. Since I installed 115, when new mail comes in and I click on the notification banner, it brings me into Thunderbird and turns the preview pane back on. Thanks Frank Woolf

Выбранное решение

Problem is fixed in the latest update! 115.2.2 now opens the message when I click on the new message notification and leaves the preview pane turned off.

Thanks!!

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Все ответы (8)

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Black Cats Daddy said

Since I installed 115, when new mail comes in and I click on the notification banner, it brings me into Thunderbird and turns the preview pane back on.

What behavior are you expecting when you click on the notification banner? Message opens in tab? Message opens in new window?

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It used to take me to the InBox like it does now. It never changed my preview pane setting which I keep turned off.

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You are talking about the 'Message Pane' which displays opened emails - it's not a preview.

Testing beta 116.0b3: Send email to a gmail account Close Message Pane Exit Thunderbird and restart. Message Pane still closed. Incoming notification - click on it to see email. Focus goes to email in list and because it is selected, it auto opens the 'Message Pane' to display contents.

Check in release 102.13.0 Send email to a gmail account Close Message Pane Exit Thunderbird and restart. Message Pane still closed. Incoming notification - click on it to see email. Focus goes to email in list and it is selected, 'Message Pane' remains closed as per settings requiring me to double click to open in a tab.

Result: Confirm I see the same as reported by Black Cats Daddy.

There is a change - email is auto opened in beta and not auto opened in 102*.

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Do you expect Thunderbird to open the email when you select the notification of email?

But which action is correct ? You could argue that Thunderbird was not behaving correctly in 102. If you select email then it should go to Thunderbird app and open the selected email. It does not do this in 102* if the Message Pane is closed. It does do this in beta 116* where it will auto open a closed Mesasge Pane.

Or you could argue that 102* is correct and Thunderbird should not auto open any email if that email is selected in the Notification pop up; it should just put focus on the Thunderbird app allowing the user to choose whether to open or not. In which case beta 116* is incorrectly opening emails.

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Personally, I believe if Message Pane is closed/disabled then email should have focus in list but Message Pane should not be auto enabled and email should not be auto opened and displayed.

I've created bug report, so we'll see where it goes. https://bugzilla.mozilla.org/show_bug.cgi?id=1843886

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Thanks Toad-Hall! Much appreciated :)

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Clicking on the new message banner in the notifications area shouldn't change the user defined setting of how the user wants mail shown in the inbox, previews on or off.

I would say the older versions 102.x and earlier behaved properly. The new message banner is informational with an option to open Thunderbird, but that is all it should do.

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Выбранное решение

Problem is fixed in the latest update! 115.2.2 now opens the message when I click on the new message notification and leaves the preview pane turned off.

Thanks!!