Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

tabs always showing black screen

  • 5 ответов
  • 1 имеет эту проблему
  • 57 просмотров
  • Последний ответ от Paul

more options

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multiple times and I'm getting tired of having to resign-in to everything and reinstall any add-ons.

Enhanced Tracking Protection is "Standard" and the add-ons page won't load, so I have to go by memory and say I just have UBlock Origin.

Every tab I open just shows a black screen—new tabs, old tabs, tabs I've hit refresh on... Uninstalling and reinstalling usually fixes it, but I've had to do this multiple times and I'm getting tired of having to resign-in to everything and reinstall any add-ons. Enhanced Tracking Protection is "Standard" and the add-ons page won't load, so I have to go by memory and say I just have UBlock Origin.
Приложенные скриншоты

Все ответы (5)

more options

Hi

Please can you type about:support in the address bar and using the "Copy text to clipboard" option at the top of the screen (may be very small), then paste the contents of that page in a reply to this thread.

more options

Nothing comes up. It's the same black screen I get for any other tab.

more options

Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do you have Android dark mode enabled?

more options

Neither switching between tabs or switching between apps works. Neither does restarting the device.

I have the mode set as "follow device settings," but changing it between light and dark doesn't seem to do anything either.

more options

We have flagged this issue to our developers who have opened the following bug. Please feel free to follow progress on this issue and add comments to:

https://bugzilla.mozilla.org/show_bug.cgi?id=1840665