Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Firefox AND Monitor:Questions on how to change Firefox account's primary email address to a previously/currently used one and how to read replies to that question already posted

  • 4 ответа
  • 0 имеют эту проблему
  • 18 просмотров
  • Последний ответ от Lakshmi

more options

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached. Question 2, How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

Изменено Lakshmi

Все ответы (4)

more options

The Primary email will be used to reset or update any email login Primary or Secondary email. If you can't get access the email that is set as Primary login there's nothing more that this User Help forum can do.

Полезно?

more options

Thanks

Полезно?

more options

Problem was not solved. Does not sound possible.

Полезно?

more options

Actually, that was a misunderstanding. I can get access to the primary. In fact I may have solved my own problem. Working on it, anyway.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.