Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Disappearing E-mails from Sent Folder from one of my Accounts

  • 3 ответа
  • 0 имеют эту проблему
  • 15 просмотров
  • Последний ответ от david

more options

Dear all,

On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help.

Regards, George

(A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

Dear all, On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help. Regards, George (A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

Все ответы (3)

more options

Just some things to check: - do you have the box ticked in account's copies&folders section to save sent messages? - when you view the account online, do you see the sent messages there (assuming IMAP)? - right-click on account in left folder pane, click 'subscribe' and see if you are subscribed to the folder.

Изменено david

more options

Thanks for your reply.

To answer your questions:

- do you have the box ticked in account's copies&folders section to save sent messages? Where do I find this?

- when you view the account online, do you see the sent messages there (assuming IMAP)? No I do not.

- right-click on account in left folder pane, click 'subscribe' and see if you are subscribed to the folder. I did this and found that I was already subscribed to every folder.

Under my main Inbox I found a folder called "Sent-<name of account>" and found a few sent e-mails from 2020 until June 2022. I did not find any e-mails which I sent this or last month. I know that I sent plenty.

George

more options

rightclick account in left pane, click settings, now click 'copies&folders.' The box to tick to save messages and in what folder is located right near the top.