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Help menu has become dimmed

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  • Последний ответ от Wayne Mery

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After updating to Thunderbird 102.3.2, I notice that the Help Menu has become dimmed.

Screen shot attached here shows the problem. How do I get the HEP menu to become active again?

After updating to Thunderbird 102.3.2, I notice that the Help Menu has become dimmed. Screen shot attached here shows the problem. How do I get the HEP menu to become active again?
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Выбранное решение

Fair point.

Troubleshoot mode can be done at startup time - hold the shift key down when doing the startup.

If the problem doesn't go away, tools > developer > error console and look for information related to help, window or menu failure.

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Все ответы (6)

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Does the problem go away after Help > Troubleshoot mode, and then again after starting normally?

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If you look at my screen shot, you will see that Troubleshoot Mode is not available because, as I said, the entire Help menu is dimmed.

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Выбранное решение

Fair point.

Troubleshoot mode can be done at startup time - hold the shift key down when doing the startup.

If the problem doesn't go away, tools > developer > error console and look for information related to help, window or menu failure.

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Thank you for that suggestion. I'll give it a try after sunrise and get back to you then.  :-)

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Thanks for your tip. Shift key worked like a charm.

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