Cannot access website
Cannot open iherb.com website - involve.asia is blocking. What is going on here? I wouldn't think it was a Firefox issue but I do not have this problem with other browsers.
Выбранное решение
I would clear the browser cache and try Firefox in Safe Mode. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
Все ответы (7)
Look that the url in the address bar. iherb.com works for me. see screenshot
Edition Windows 11 Pro Insider Preview
Version 22H2
Installed on 14-Jul-22
OS build 25158.1000
Experience Windows Feature Experience Pack 1000.25158.1000.0
Изменено jonzn4SUSE
You would need to provide the steps to replicate your issue, but just going to iherb.com works.
I'm sorry, I should have been more specific. When I go to iherb.com the homepage displays. But I get that screen when I try to search or find a product. Thank you.
I was able to search for maca. see screenshot
website - involve.asia What add-ons are you running? Not sure how that involve asia is envolved... What did you search for on the site?
Изменено jonzn4SUSE
Выбранное решение
I would clear the browser cache and try Firefox in Safe Mode. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
This is what I see from the link in your screenshot Looks like you are trying to generate Affiliate links and there is no browser issue. Correct me if I'm wrong.
https://help.involve.asia/hc/en-us/articles/360040882431-How-to-use-Deeplink-Generator
Изменено jonzn4SUSE
I typed "magnesium" in the search bar and hit enter and it went to that link. I tried clicking on a link on the homepage and it went to that link. I does appear that iHerb is is now an affiliate of involve.asia, but again this only happens in Firefox. The iHerb site works as expected on Chrome and Edge. Obviously I can use the other browsers to conduct business at iHerb, but I find it troubling that I have this issue with Firefox, which is my preferred browser.
Update: I didn't think that an extension was the problem because I have added any in ages. But...it works fine in Safe Mode. So the issue is with an extension. I should have thought to run in Safe Mode before asking for support. Thank you for helping!
Изменено greenter