Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

  • 2 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от Paul

more options

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Hi guys, I'm trying to generate API key to access addon APIs using the [https://addons.mozilla.org/en-GB/developers/addon/api/key/ addons.mozilla.org -> tools->Manage Api Keys]. As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago. We've checked the following [https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account/ link] trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI. Could you please resend the confirmation email for API key to "[email address]" once more? Thanks in advance, Vladimir from Kaseya Inc.

Изменено Paul

Все ответы (2)

more options

Resolved by contacting amo-admins@mozilla.com

more options

Hi

Thank you for letting us know. As this is an open forum I will remove your email addresses for your privacy and security.