Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

bookmarks disappeared

  • 5 ответов
  • 1 имеет эту проблему
  • 28 просмотров
  • Последний ответ от gandjfitzgerald

more options

I upgraded to mac 12.3.1 and all of my bookmarks disappeared

I upgraded to mac 12.3.1 and all of my bookmarks disappeared

Все ответы (5)

more options

Hello, if your bookmarks have suddenly disappeared, don't worry, you should be able to get them back. The following article explains how to recover your bookmarks if they unexpectedly disappeared. Recover lost or missing Bookmarks

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

more options

For some reason all our bookmarks has disappeared on August 29th. I tried everything out there to resolve the problem but there's nothing, they disappeared and they aren't saved anywhere on my PC. It is funny because I thought they were saved, and according to all the support and problem solving pages I googled it's suppose to be in my PC but they are not.

Grace

more options

jeyson1099 said

Hello, if your bookmarks have suddenly disappeared, don't worry, you should be able to get them back. The following article explains how to recover your bookmarks if they unexpectedly disappeared. Recover lost or missing Bookmarks

Изменено gandjfitzgerald

more options

Hello, I tried everything. There's absolutely no bookmarks anywhere on my PC. I read somewhere that Mozilla has a back up on their end. I'm wondering if this is true.