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blank screen in Google meet

  • 10 ответов
  • 1 имеет эту проблему
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  • Последний ответ от Paul

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Hello! I'm constantly get a blank screen in firefox for Android (latest version of firefox, phone and tablet, Android 12 both), when I'm joining a conference in Google meet

Hello! I'm constantly get a blank screen in firefox for Android (latest version of firefox, phone and tablet, Android 12 both), when I'm joining a conference in Google meet

Все ответы (10)

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Hello! You can try disabling the Enhanced Tracking Protection

You can do this by:

  1. Go to the website that you're having an issue with;
  2. Click the Lock Icon on the left of the address bar;
  3. Click the toggle button next to "Enhanced Tracking Protection".
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Unfortunately, that doesn't work: ( I've also tried to switch it off in the settings, but with no result

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btw, everything works fine with older firefox versions, eg 79.0.5

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Can you try it in Private Browsing Mode?

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That works for 1 time :) How it looks like: right after authentication i see a call window , where everything is working as a charm. But as soon as i press "leave meeting", and then join again - again blank screen. As for me, it seems that there is some kind of redirection(in my desktop version i see that there are several urls changing each other, from the moment of pressing "join" and appearing of a call window). Probably, mobile version is blocking it?

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Hi

Do you have any add-ons installed in Firefox for Android?

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Hi! No, I've tried fresh install from pay market, without any add-ons.

By the way, also tried other browsers (chrome & edge). Google meet is working there this way, but they have another issue - sound good thru tablet speakers, even with bt earphones connected

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Have you granted Firefox for Android permission to use your camera?

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Yes, including microphone and storage (except of location, Firefox don't ask for)

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I am not hearing about this as being a wider issue for more people so I am very unsure what the issue could be at the back of this.

You may wish to consider using the dedicated Google Meet app or filing a bug report or feature request. See File a bug report or feature request for Mozilla products for details.