Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была закрыта и архивирована. Если вам нужна помощь, задайте новый вопрос.

I deleted all bookmarks & several unused apps to create space, but I have now lost Excel and Word! Does anyone know if it possible to get them back? I feel like I have chopped a finger off! Thank you.

  • 2 ответа
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от Dropa

more options

I received a few pop up messages saying 86% of memory was in use, so I thought I would look and see if I could remove any memory-guzzling content to free up some space. I deleted all my bookmarks and then deleted a few apps for things I never use (games, Skype, Zoom etc...). I have now discovered that Excel and Word, amongst others that I also did not delete, have disappeared too! Is there any way that I can get these back, or undo all the deletions? I am not very tech savvy as you can probably tell. Thank you.

I received a few pop up messages saying 86% of memory was in use, so I thought I would look and see if I could remove any memory-guzzling content to free up some space. I deleted all my bookmarks and then deleted a few apps for things I never use (games, Skype, Zoom etc...). I have now discovered that Excel and Word, amongst others that I also did not delete, have disappeared too! Is there any way that I can get these back, or undo all the deletions? I am not very tech savvy as you can probably tell. Thank you.

Все ответы (2)

more options

Only way is if you have a Windows restore back to working image to get those back. Otherwise if you have no backup they are gone when uninstalled.


Windows 10 basics: how to use System Restore to go back in time https://www.theverge.com/21266665/windows-10-restore-point-how-to-security-pc-software-registry-configuration

Изменено Dropa

more options

You will have to do a internet search on how to restore Windows back to working image online to find how to do this. Assuming your Windows did this automatically this is the only way to restore back something that was delete or uninstalled. If your going to need more help you will have to post your request on a Windows Forum site for more help on this.