Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Поиск в поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее
Архивировано

Primary password will not work after reload

cor-el отвечено
dennis661

I deleted Firefox from my computer and then reloaded it and the primary password comes up but it will not accept my password and I need to know how to start fresh. As it stands it won't let me into anything

I deleted Firefox from my computer and then reloaded it and the primary password comes up but it will not accept my password and I need to know how to start fresh. As it stands it won't let me into anything

Все ответы (2)

I notice that you have a weird user agent with "Herring/98.1.5200.1" appended.

  • Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0 Herring/98.1.5200.1

Did you download Firefox from the Mozilla server ?