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None of my streaming services are working since the last update. What have you done to Firefox?

  • 6 ответов
  • 2 имеют эту проблему
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  • Последний ответ от cor-el

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Why can't i use any of my streaming services? All of a sudden they are telling me I need the latest version and I have the latest version. It started with Netflix and now others are not working and giving me the same message. It seems your last update caused more problems than it solved.

Все ответы (6)

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In your Question Details > More System Details on right "User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0/I9S6ifIZ-49"

Your UA was modified by something (as the /I9S6ifIZ-49 is not normal) and some sites may be confused on what Firefox version you are using. https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Изменено James

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I uninstalled and reinstalled Firefox and still have the same issue. Obviously somehting is wrong with Firefox, because everything works on other browsers. Perhaps its time to move on from Firefox. I can't be wasting time trying to figure out browser problems.

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Did you look at the article link? https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

I gave you the likely reason and how to fix your useragent.

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I tried your "fix" but my user agent is correct and I still have the issue. Again I've wasted 1/2 hour of my time trying to fix a problem with your software. I'm done.

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Generally speaking, Firefox uses the Widevine plugin to work with DRM (copy protected) media. The Netflix error could be a problem with using either a too-old or a too-new version of Widevine. Since Firefox normally updates Widevine automatically in the background, this problem may go away on its own, but hopefully we can get some tips on speeding that up and share them in all the new Netflix threads.

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Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

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