Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Primary Password not accepted after 94.0.2 update

  • 2 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от jonzn4SUSE

more options

I just updated to 94.0.2 and now it is prompting for my primary password as usual but it is not accepting it.I've entered it hundreds of times and it is definitely the one I always use for this browser. I'm locked out and don't want to have to reset and lose my data. It was working fine before the update. I tried doing a refresh and it didn't change anything.

Please help

UPDATE: after about 25 times it stopped asking. No idea why

I just updated to 94.0.2 and now it is prompting for my primary password as usual but it is not accepting it.I've entered it hundreds of times and it is definitely the one I always use for this browser. I'm locked out and don't want to have to reset and lose my data. It was working fine before the update. I tried doing a refresh and it didn't change anything. Please help UPDATE: after about 25 times it stopped asking. No idea why

Изменено nhutchings1895

Выбранное решение

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Looks like you will have to wait 24 hours, but try putting the password in Notepad and then copy and past the password in the prompt when you can.

https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account

more options

Выбранное решение

Warning: Resetting your Primary Password will remove all of your saved usernames and passwords.