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I can't send emails

  • 4 ответа
  • 2 имеют эту проблему
  • 12 просмотров
  • Последний ответ от krebillot

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For some unknown reason, I can no longer send emails via Thunderbird. I can receive them just fine.

I am attaching a screen image of the two messages that pops up. The shorter one is first.

The larger message says "certificate belongs to a different site"

I am not a technical person. I did a chat with my email provider (Register.com). They said it was not their problem.

Any help appreciated.

For some unknown reason, I can no longer send emails via Thunderbird. I can receive them just fine. I am attaching a screen image of the two messages that pops up. The shorter one is first. The larger message says "certificate belongs to a different site" I am not a technical person. I did a chat with my email provider (Register.com). They said it was not their problem. Any help appreciated.
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Все ответы (4)

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how about you use the view button to look at the certificate you have received for the connections and see what server it is really for.

What does it say?

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Hi Matt - Thanks for the reply. I tried another test email (it didn't go through). I could only access 'view' after I had written the email. I attach the screen shot of the pop up. Kris

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Matt was referring to the View button in the certificate prompt you posted earlier, just below the Get Certificate button.

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Thanks! When I tried to click on View - nothing happened. I will attach that image. When I got out of the email, another screen popped up. I attach that as well.