Недавние ответы в Strange lookhttps://support.mozilla.org/ru/questions/13506492021-09-18T06:10:06-07:00If you are talking about that checkmark, I think your anti-virus is doing that to show the link is s2021-09-18T06:10:06-07:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1350649#answer-1444425<p>If you are talking about that checkmark, I think your anti-virus is doing that to show the link is safe.
</p>Did we ever try Safe Mode?
2021-09-18T05:28:37-07:00jonzn4SUSEhttps://support.mozilla.org/ru/questions/1350649#answer-1444412<p>Did we ever try Safe Mode?
</p>Hi Mark, I can't help noticing the similarity of the green circle in the page to the one on the tool2021-09-18T02:41:18-07:00jscher2000https://support.mozilla.org/ru/questions/1350649#answer-1444373<p>Hi Mark, I can't help noticing the similarity of the green circle in the page to the one on the toolbar. If an add-on is inserting those, it's possible that it isn't fully compatible with the current layout of the results page due to a change by Google. However, it's just a guess. It would be useful to find out what add-on that is so others could do hands-on testing. If hovering the mouse over (or clicking) the toolbar button doesn't tell the tale, right-click the toolbar button and choose Manage Extension to jump to the listing on the Add-ons page.
</p>Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -2021-09-18T01:29:59-07:00cor-elhttps://support.mozilla.org/ru/questions/1350649#answer-1444360<p>Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>HI,
Thanks for the patients. Was able to clear up part of the problem with clearing the cache. Resto2021-09-18T01:08:39-07:00SERockshttps://support.mozilla.org/ru/questions/1350649#answer-1444352<p>HI,
Thanks for the patients. Was able to clear up part of the problem with clearing the cache. Restored the looks. I am now able to see the image which are all the same. A Green circle with a check mark in it. Read that this is a Google Guarantee Badge. See in attachment. Tried a couple of web suggestions, Regedit, entries described were not present. Couple of setting in Windows but no change. Do you have a working suggestion to remove them?
Thanks for all the help.
Mark
</p>What's their computer system and Firefox version?
This could be an issue with fonts.
[v56+] Type ab2021-09-15T16:30:27-07:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1350649#answer-1443751<p>What's their computer system and Firefox version?
</p><p><br>
This could be an issue with fonts.
[v56+] Type <strong>about:preferences#general</strong>&lt;enter&gt; in the address bar.
Under <strong>fonts and colors, </strong> press the <strong>Advanced</strong> button.
Scroll to the bottom, turn on <strong>Allow Web Sites To Choose Their Own. </strong>
</p><p>Make sure you haven't enabled a High Contrast theme in the OS settings&#46;
</p><p>We have seen reports that this can be caused by a problem with fonts like Roboto or Helvetica that
you have installed locally and that might be corrupted or are missing some variants. Also, make
sure you allow pages to choose their own fonts and that you do not block remote (downloadable) fonts.
</p>
<ul><li><a href="/questions/1325619" rel="nofollow">/questions/1325619</a> Weird font on some website's
</li></ul>Hi,
Thanks for the reply. I did not think so, but thought I'd ask first. I have so little trouble wi2021-09-15T11:41:04-07:00SERockshttps://support.mozilla.org/ru/questions/1350649#answer-1443723<p>Hi,
Thanks for the reply. I did not think so, but thought I'd ask first. I have so little trouble with Firefox, bet I can count all the times on one hand over so many years. Just don't have to work on it. Good product. Waiting on customer availability to try resolution.
Thank you,
SERocks
</p>No.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
2021-09-15T11:33:30-07:00jonzn4SUSEhttps://support.mozilla.org/ru/questions/1350649#answer-1443722<p>No.
</p><p><a href="https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox</a>
</p>Hi,
Have not tried safe mode, can do that. If I clear the cache will this wipe the login/passwords f2021-09-14T12:30:51-07:00SERockshttps://support.mozilla.org/ru/questions/1350649#answer-1443484<p>Hi,
Have not tried safe mode, can do that. If I clear the cache will this wipe the login/passwords from the machine?
</p>How about in Safe Mode?
Firefox safe mode:
Click the menu button, click Help and select Restart with2021-09-14T12:20:02-07:00jonzn4SUSEhttps://support.mozilla.org/ru/questions/1350649#answer-1443483<p>How about in Safe Mode?
<em><strong>Firefox safe mode:</strong></em>
Click the menu button, click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.
</p><p>Was the browser cache cleared?
</p>Hi,
No steps. Any kind of web search. Booked marked webpages, This is how her returned listed websit2021-09-14T12:18:17-07:00SERockshttps://support.mozilla.org/ru/questions/1350649#answer-1443482<p>Hi,
No steps. Any kind of web search. Booked marked webpages, This is how her returned listed websites are displayed. (attachment) Windows 10 pro I think but not sure, did not look. Had no problems with it up to that point, turned her on to Firefox a couple of years ago.
</p>You need to ask your customer(s) for the steps to replicate.
What OS?
2021-09-14T12:10:24-07:00jonzn4SUSEhttps://support.mozilla.org/ru/questions/1350649#answer-1443479<p>You need to ask your customer(s) for the steps to replicate.
What OS?
</p>