HSBC personal internet banking won't load
I've been using Firefox to do my internet banking for years, but last week suddenly it doesn't work any more. I get a message saying "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."
Please can someone sort this out as I rely heavily on Firefox for this purpose.
Using Microsoft Edge it all works as normal, so that is my work-around, but would prefer to use Firefox if I can.
Clearing cookies for that site sometimes helps with this bad requests.Прочитайте этот ответ в контексте 👍 1
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Clearing cookies for that site sometimes helps with this bad requests.
If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.
- rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder