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I refreshed firefox because it kept crashing and all of my bookmarks are gone and unable to restore

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  • Последний ответ от FredMcD

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Firefox kept crashing over and over, even in troubleshoot mode (i already checked for malware and dont have any either), so I had to refresh it but now all of my bookmarks are gone. I made sure the bookmark bar is not hidden, and I've gone to manage bookmarks to try to restore them but it just says "unable to process". Are all of my bookmarks just gone forever now? How can I get them back???

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yeah none of that worked, i had already looked for the old firefox folder before i posted the question but couldnt find that anywhere the only thing that worked for some reason was restarting my computer, idk why but the bookmarks are back after doing a restart but thank you anyway

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http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

jscher2000 has a tool on his website to extract out your bookmarks and save them to an HTML-format bookmark export file. If you want to try it, here is the page:

https://www.jeffersonscher.com/res/bookbackreader.html

To open the bookmarkbackups folder in Finder, use the "Open in Finder" button in the first table on the Troubleshooting Information page, and double-click into bookmarkbackups where you should see several dated files. From there you can drag and drop onto the conversion tool.

To import the HTML file, see the steps in this article: Import Bookmarks from an HTML file.

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Выбранное решение

yeah none of that worked, i had already looked for the old firefox folder before i posted the question but couldnt find that anywhere the only thing that worked for some reason was restarting my computer, idk why but the bookmarks are back after doing a restart but thank you anyway

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As long as it works. Well done.


Let's make a backup just in case.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B. Firefox 84+ <Control> (Mac=<Command>) <Shift> O.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

Mozilla search: Import {web link}