Hi

At what stage are you seeing this error? When you are trying to open the wi-fi providers site to sign in?

Is this at home or an external wi-fi location?

When trying to open the sign in site. This is a business's free wifi for customers.

Hi

Are you able to share the address if the site that you are trying to open?

Is it just this site where this problem occurs?

http://192.168.3.1:10080/ui/dynamic/guest-login.html?mac_addr=2c%3A0e%3A3d%3A18%3A5a%3A30&url=http%3A%2F%2Fconnectivitycheck.gstatic.com%2Fgenerate_204&ip_addr=192.168.3.100

This is it.

Hi

Thank you for that. It looks like that address is designed only for specific users, the IP address in it is specifying a specific port on the device that may be unlocked - for example on company supplied devices.

But other customers are able to get in and I no longer can and I've tried suggestions in other forums and none of itnhas worked.

What is the make, model and Android version of your device?

Samsung S7 Edge

Hi

I have tried that link in my desktop copy of Firefox and am getting the same message - I still believe that the URL is restricted to select group of people.