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How to get my data back?

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  • 1 имеет эту проблему
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  • Последний ответ от FredMcD

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I use firefox sync for at least 3 years. I usually let the firefox log in the account automatically, which lead to my forgetting to the password. And it is sad that today my computer broken and I have to reinstall system, when after I reset my password using email, I sadly find that my data is cleaned!!!!!!! Oh! it is really important for me, can people help me?

I use firefox sync for at least 3 years. I usually let the firefox log in the account automatically, which lead to my forgetting to the password. And it is sad that today my computer broken and I have to reinstall system, when after I reset my password using email, I sadly find that my data is cleaned!!!!!!! Oh! it is really important for me, can people help me?

Все ответы (2)

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.