Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Lost BOOKMARKS - how to recover them ...?

  • 2 ответа
  • 1 имеет эту проблему
  • 18 просмотров
  • Последний ответ от cor-el

more options

Hi: Can anyone help me to recover BOOKMARKS which I've found missing after today's starting my Firefox Browser/Thunderbird and trying to use one of the BOOKMARKS: this is for the first time I've lost them just by opening the Program after I've about 3 weeks ago Upgraded my Windows 7 to Version 10 - under Windows 7 they were working properly without any 'accidental loss'. Question: - is it possible to use the Bookmarks-Back Up file to re-install them - IF NOT, what is the other way to reliably re-install them ...? My PC-system is: Windows 10 Home, Ver 10.0.19042 (20H2), CPU; Intel Pentium D 935 3.20Ghz (dual core), x64-based processor, 32-bit. I'd greatly appreciate any SPECIFIC INSTRUCTIONS how to accomplish this. Tony H.

Все ответы (2)

more options

Hi thorsak

Thank you for your question.

What is the full filename of the "Bookmarks-Back Up file" that you have? Is it something like "bookmarks-2021-06-17.json"?


more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You lose the history when a new places.sqlite is created.

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.