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Tabs are constantly crashing

  • 7 ответов
  • 1 имеет эту проблему
  • Последний ответ от alifreeman93

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My tabs are constantly - several times a day, every day - crashing. I'm not watching any videos, I've tried a clean (deleted profile folder) install, and turning off hardware acceleration. It's not anything attached to my profile, as I sync with a 2nd computer that has zero crash issues.

Все ответы (7)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Thanks for your help! I only have 4 since I did the clean reinstall last night ... and I had 4 tabs crash within the first hour of the new install. :(

Submitted Crash Reports Report ID Date Submitted bp-7552c77f-1218-4dfa-8fc2-88dab0210413 4/12/21, 11:31 PM bp-4d948494-25ad-401d-b182-370db0210413 4/12/21, 11:31 PM bp-5435c5fc-80c3-492c-aa86-50c3e0210413 4/12/21, 11:31 PM bp-cbc5f916-7191-46dd-9b94-8c51e0210413 4/12/21, 11:31 PM

Изменено alifreeman93

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Thanks for your help! I only have 4 crash reports as I did the clean reinstall last night ... and had 4 tabs crashed within the first hour of the new install. :(

Submitted Crash Reports Report ID Date Submitted bp-7552c77f-1218-4dfa-8fc2-88dab0210413 4/12/21, 11:31 PM bp-4d948494-25ad-401d-b182-370db0210413 4/12/21, 11:31 PM bp-5435c5fc-80c3-492c-aa86-50c3e0210413 4/12/21, 11:31 PM bp-cbc5f916-7191-46dd-9b94-8c51e0210413 4/12/21, 11:31 PM

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bp-7552c77f-1218-4dfa-8fc2-88dab0210413 bp-4d948494-25ad-401d-b182-370db0210413 bp-5435c5fc-80c3-492c-aa86-50c3e0210413

Signature: js::GCMarker::processMarkStackTop

Crash Reason EXC_BAD_ACCESS / EXC_I386_GPFLT

Attention Sumo's. There are 15 related bug reports.

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I called for more help.

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Thank you FredMcD - much appreciated. I have been pulling my hair out with this! I love Firefox and have been using it forever but these tab crashes are ruining me.

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Any further thoughts on this? My tabs are at least crashing with less frequency ... one new crash report if it's helpful:

bp-7552c77f-1218-4dfa-8fc2-88dab0210413

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