Недавние ответы в Firefox has stopped working message immediately after trying to launchhttps://support.mozilla.org/ru/questions/13182452021-03-14T00:26:30-08:00places.sqlite has done it! Thanks so much. And good tip about not copying the whole Profile folder, 2021-03-14T00:26:30-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245?page=2#answer-1398619<p>places.sqlite has done it! Thanks so much. And good tip about not copying the whole Profile folder, but I'd already done that. I'll know for next time.
</p>See:
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
If you have a2021-03-13T21:00:10-08:00cor-elhttps://support.mozilla.org/ru/questions/1318245#answer-1398594<p>See:
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them" rel="nofollow">https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them</a>
</li></ul>
<p>If you have an "Old Firefox Data" folder on the desktop because you used the Refresh feature in Firefox then you can possibly restore the bookmark from a backup in the bookmarkbackups folder.
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems</a>
</li></ul>
<hr>
<p>You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data.
Note that best is to avoid copying a full profile folder.
</p>
<hr>
<ul><li>bookmarks and history: places.sqlite
</li><li>favicons: favicons.sqlite
</li><li>bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
</li><li>cookies.sqlite for the Cookies
</li><li>formhistory.sqlite for saved autocomplete Form Data
</li><li>logins.json (encrypted logins;32+) and key4.db (decryption key;58+) for Passwords saved in the Password Manager<br>key3.db support ended in 73+; to use key3.db in 58-72, make sure to remove key4.db
</li><li>cert9.db (58+) for (intermediate) certificates stored in the Certificate Manager
</li><li>persdict.dat for words added to the spell checker dictionary
</li><li>permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
</li><li>sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)
</li></ul>
<p>You can use the button on the "Help -&gt; Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page.
</p>
<ul><li>Help -&gt; Troubleshooting Information -&gt; Profile Folder/Directory:<br>Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
</li><li><a href="https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data" rel="nofollow">https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data</a>
</li></ul>There has recently been a new update to Firefox and installing this has fixed the problem I had. It'2021-03-13T20:32:45-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1398591<p>There has recently been a new update to Firefox and installing this has fixed the problem I had. It's all working like before. However, I no longer have my old bookmarks, as I moved them when doing all the above suggestions. I have all the old Firefox folders. Is there a way of importing these old bookmarks?
</p>I've done a full virus scan today and nothing was found. All other programs are working OK. I don't 2020-12-19T23:06:47-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1377372<p>I've done a full virus scan today and nothing was found. All other programs are working OK. I don't know what to do with the buffer overflow suggestion.
</p>Yes, i used the profile as is and Yes the problem is still there
2020-12-18T22:44:14-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1377116<p>Yes, i used the profile as is and Yes the problem is still there
</p>https://en.wikipedia.org/wiki/Buffer_overflow
2020-12-18T07:00:29-08:00cor-elhttps://support.mozilla.org/ru/questions/1318245#answer-1376982<p><a href="https://en.wikipedia.org/wiki/Buffer_overflow" rel="nofollow">https://en.wikipedia.org/wiki/Buffer_overflow</a>
</p>kathpbrown said
I renamed my profile folder before I did a clean install
FredMcD said
Use these li2020-12-18T05:21:01-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1318245#answer-1376951<em><p>kathpbrown <a href="#answer-1376877" rel="nofollow">said</a></p></em>
<blockquote> I renamed my profile folder before I did a clean install
</blockquote>
<em><p>FredMcD <a href="#answer-1376691" rel="nofollow">said</a></p></em>
<blockquote>Use these links to create a new profile&#46;
Use this new profile <strong>as is&#46; </strong> Is the problem still there?
</blockquote>Re addons. I went into safe mode and removed 2 add-ons. There were only 3. The one I left was a Mozi2020-12-17T23:32:28-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376877<p>Re addons. I went into safe mode and removed 2 add-ons. There were only 3. The one I left was a Mozilla one.
Re profile. I renamed my profile folder before I did a clean install, but I went into safe mode and checked the profile was the default-release.
</p><p>The problem has not changed.
</p>Use these links to create a new profile.
Use this new profile as is. Is the problem still t2020-12-17T08:44:51-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1318245#answer-1376691<p>Use these links to create a new profile&#46;
Use this new profile <strong>as is&#46; </strong> Is the problem still there?
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
</p><p>http://kb&#46;mozillazine&#46;org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
</p><p>https://support&#46;mozilla&#46;org/en-US/kb/back-and-restore-information-firefox-profiles
</p><p><br>
Type <strong>about:profiles</strong>&lt;enter&gt; in the address bar&#46;
</p>https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Safe Mode i2020-12-17T08:44:29-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1318245#answer-1376690<p>https://support&#46;mozilla&#46;org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
</p><p>Safe Mode is a troubleshooting mode that
temporarily turns off hardware acceleration,
resets some settings, and disables add-ons
(extensions and themes)&#46; If the problem goes
away, that tells us one thing&#46; If it does not,
that tells us something else&#46;
</p>Sorry Fred, can't do that. The message is rather misleading. It's not that Firefox has stopped worki2020-12-17T05:19:16-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376639<p>Sorry Fred, can't do that. The message is rather misleading. It's not that Firefox has stopped working, it never even starts. I get this message as soon as I click on it. And for some reason, twice each time. So I would say that add-ons aren't the problem.
</p>You can do a malware scan just to be sure.
https://support.mozilla.org/en-US/kb/troubleshoot-firefo2020-12-17T04:18:06-08:00cor-elhttps://support.mozilla.org/ru/questions/1318245#answer-1376614<p>You can do a malware scan just to be sure.
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware</a>
</li></ul>It could be the work of one of your add-ons,
or it could be Hardware Acceleration.
How to disa2020-12-17T00:19:08-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1318245#answer-1376553<p>It could be the work of one of your add-ons,
or it could be <strong>Hardware Acceleration&#46; </strong>
<em><a href="https://support&#46;mozilla&#46;org/en-US/kb/forum-response-disable-hardware-acceleration" rel="nofollow">How to disable Hardware Acceleration</a></em> {web link}
</p><p>Type <strong>about:addons</strong>&lt;enter&gt; in the address bar to open
your Add-ons Manager&#46;
Hot key; <strong>&lt;Control&gt; <em>(Mac=&lt;Command&gt;)</em> &lt;Shift&gt; A) </strong>
</p><p>In the Add-ons Manager, on the left, select <strong>Extensions&#46; </strong>
Disable a few add-ons, then <strong>Restart Firefox&#46; </strong>
</p><p>Some added toolbar and anti-virus add-ons are known to
cause Firefox issues&#46; <strong>Disable All Of them&#46; </strong>
</p><p>If the problem continues, disable some more (restarting
FF)&#46; Continue until the problem is gone&#46; After, you know
what group is causing the issue&#46;
Re-enable the last group <strong>ONE AT A TIME</strong> (restarting FF)
until the problem returns&#46;
</p><p>Once you think you found the problem, disable that and
re-enable all the others, then restart again&#46;
Let us know who the suspect is, detective&#46;
</p>It works in safe mode, but when I've restarted again, I have the same problem.
2020-12-16T22:52:36-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376537<p>It works in safe mode, but when I've restarted again, I have the same problem.
</p>Uninstalled via control panel.
Renamed my profile folders
Ran search for Mozilla and Firefox and del2020-12-16T22:31:01-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376534<p>Uninstalled via control panel.
Renamed my profile folders
Ran search for Mozilla and Firefox and deleted what I could (some gave admin requirements which I couldn't get round).
Installed.
Rebooted.
Don't know how to run a registry scanner.
Same issue.
Trying safe mode now.
</p>Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers.2020-12-16T20:05:14-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1318245#answer-1376515<p>Let’s do a full clean re-install;
</p><p>Note: Firefox comes in three or more folders on all computers&#46; They are;
</p><p>Maintenance: (Programs Folder) &lt;Windows Only&gt;
Firefox itself: (Programs Folder)
And two folders in the profile of each user on the computer
for each Firefox profile for that user&#46;
</p><p>If you remove the Firefox folder, the user profiles would not be affected&#46;
</p>
<hr>
<p><a href="http://www&#46;mozilla&#46;org/en-US/firefox/all/" rel="nofollow">Download Firefox For All languages And Systems</a> {web link}
</p><p><a href="https://www.mozilla.org/en-US/firefox/organizations/" rel="nofollow">Firefox ESR; Extended Support Release</a> {web link}
</p><p>Beta, Developer, Nightly versions
<a href="https://www.mozilla.org/en-US/firefox/channel/desktop/" rel="nofollow">https://www.mozilla.org/en-US/firefox/channel/desktop/</a>
</p><p><a href="https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no" rel="nofollow">Install Older Version Of Firefox</a> {web link}
</p><p><br>
Save the file&#46; Then <strong>Close Firefox&#46; </strong>
</p><p>Using your file browser, open the <strong>Programs Folder</strong> on your computer&#46;
</p><p><strong>Windows: </strong> C:\Program Files
C:\Program Files (x86) <strong>Note:</strong> Check Both Folders
</p><p><strong>Mac: </strong> Open the <strong> "Applications" </strong> folder&#46;
https://support&#46;mozilla&#46;org/en-US/kb/how-download-and-install-firefox-mac
</p><p><strong>Linux: </strong> Check your user manual&#46;
If you installed Firefox with the distro-based package
manager, you should use the same way to uninstall it&#46;
See Install Firefox on Linux;
https://support&#46;mozilla&#46;org/en-US/kb/install-firefox-linux
</p><p>If you downloaded and installed the binary package
from the Firefox download page, simply remove the
folder Firefox in your home directory&#46;
http://www&#46;mozilla&#46;org/firefox#desktop
++++++++++++++++++++++++++++
Look for, and remove any <strong>Mozilla</strong> or <strong>Firefox</strong> program folders&#46;
Do not remove the <strong>Mozilla Thunderbird</strong> folder if there is one&#46;
</p><p><strong>Do Not</strong> remove any profile folders&#46;
</p><p>After rebooting the computer, run a registry scanner
if you have one&#46; Then run the installer&#46;
+++++++++++++++++++++++++++
If there is a problem, start your <strong>Computer</strong> in safe mode and try again&#46;
</p><p><a href="http://encyclopedia2&#46;thefreedictionary&#46;com/Linux+Safe+Mode" rel="nofollow">How to Start all Computers in Safe Mode;</a> {web link}
Free Online Encyclopedia
</p>Problem details attached. I couldn't expand the dialog box, so I've had to do it as 3 images.
2020-12-16T19:20:36-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376511<p>Problem details attached. I couldn't expand the dialog box, so I've had to do it as 3 images.
</p>Fred, will do, but that will be tomorrow. Thanks for your help on this.
2020-12-16T00:01:28-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376321<p>Fred, will do, but that will be tomorrow. Thanks for your help on this.
</p>Click the 'View Problem Details' button.
2020-12-15T23:07:39-08:00fredmcd-hotmailhttps://support.mozilla.org/ru/questions/1318245#answer-1376314<p>Click the 'View Problem Details' button.
</p>Error dialog attached
2020-12-15T22:20:58-08:00kathpbrownhttps://support.mozilla.org/ru/questions/1318245#answer-1376309<p>Error dialog attached
</p>