Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

error in downloading files

  • 7 ответов
  • 2 имеют эту проблему
  • 224 просмотра
  • Последний ответ от Seburo

more options

I am having trouble downloading files with Mozilla Firefox. I keep getting an error in downloading that it was not possible to download the file, e.g. pdf. what can I do? is it a blockage in the browser settings? or maybe where in the phone settings?

Приложенные скриншоты

Выбранное решение

Today's update has fixed the problem. Thank you for your help. best regards

Прочитайте этот ответ в контексте 👍 0

Все ответы (7)

more options

Hi

Thank you for your question. This is an issue that is due to be resolved in an update due to land on your device this week.

Полезно?

more options

Despite updating the application, there is still an error in downloading files from websites.

Полезно?

more options

Hi

What is the address of the site that you are trying to download files from?

Полезно?

more options

Hello, it does not matter from which site the files are downloaded. The problem occurs both in downloading, for example, pdf regulations from the bank and from files from this website https://amazfitwatchfaces.com/pace/view/6948. In the browser on the computer there are no such problems.

Полезно?

more options

Hello, it doesn't matter what page the files are downloaded from. The error occurs both in downloading pdf files. e.g. bank regulations, as well as pages with shields on smartwatches. I have Android 10 One UI 2.5 installed.

Полезно?

more options

Выбранное решение

Today's update has fixed the problem. Thank you for your help. best regards

Полезно?

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.