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Can't get it to install correctly - will not work!

  • 4 ответа
  • 1 имеет эту проблему
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  • Последний ответ от FredMcD

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Firefox worked fine for me until last week. I tried to install a new copy and I get the following message -

THE CODE EXECUTION CANNOT PROCEED BECAUSE VCRUNTIME140_1.DLL WAS NOT FOUND. REINSTALLING THE PROGRAM MAY FIX THE PROBLEM.

No matter what I do, I cannot get this to install.

It appears to install but when I open Firefox and try to navigate to a website it is dead in the water. Will not connect to internet!

Please help!

Выбранное решение

Try the clean install (above) again but this time:

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

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Все ответы (4)

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Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

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If you want to reinstall Firefox, follow the instructions below. If you just want to remove it, disregard the install instructions.

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Neither of the recent suggestions work. 1st I do not have Firefox installed on my machine. I am currently using Chrome for lack of anything else. So option 1 will not work. Tried option 2. Followed it with precision and I still come up with the same error message about the missing DLL. Very frustrated. I've been trying for a week now to install Firefox and get it back up and running.

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Выбранное решение

Try the clean install (above) again but this time:

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

Полезно?

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