Поиск в Поддержке

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox: Can't View, Acces or Close Window

  • 2 ответа
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от FredMcD

more options

Hello.

A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hours with Firefox being extremely slow and getting stuck. This is with a MacBook Air with Catalina installed.

I did what I thought was clean reinstall and restored by profile from a backup. I had to try a couple of different times to get it to work. I did wind up losing my previous session.

Things seem to be working fine, but in the Firefox Windows menu it shows a window I can't access, close, etc. The tab open in the window has the title "Firefox protects your privacy automatically." I tried the "Show All Windows" command and only the other window "Google" can be seen. See the two screenshots.

I tried restarting Firefox in Safe Mode, restarting my computer, etc. and that has not helped.

During the reinstallation, I think I remember briefly seeing a different window with a tab from Firefox with this name, but I might be incorrect.

Приложенные скриншоты

Выбранное решение

Hello. I was able to fix the problem myself by refreshing Firefox. After doing that, it even opened the session I had previously lost.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

Hello. I was able to fix the problem myself by refreshing Firefox. After doing that, it even opened the session I had previously lost.

Полезно?

more options

That was very good work. Well Done.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.