Hello, It is really dissappointing and frustrating to not being able to get a realtime help from a staff over the phone just like old days. Got a problem, pickup the phone and then talk to a humble staff (back then), BAAAM, problem sorted. Instead, I need now to wite a two to three paragraphs to not only improve my writing, but also to lengthen the problem time. OK! I have changed my Firefox Accounts account's (huh!) password to be 99 characters, this worked fine on my PC. However, on my Samsung phone (Note 4 Edge), it is running Android 6.0.1. When I tried to reconnect to my account, I got a silly message saying that: "the confirmation email we sent to xxxxx@hotmail.com was returned and we've locked your account to protect your Firefox data". The email is MY EMAIL and it is valid! It simply didn't get their confirmation email. Not even in junk folder (save your words). Obviously, Firefox is trying to protect my data from ME!. Secondly, instead of saying that: a 99 character long password could be the case, they just covered their mistakes by merely hitting the lock button from their side and left me with writing up about the whole issue. My direct question is: Is it the password length that prevents me from connecting to my F.... Firefox Accounts account? Or is it something else. I doubt it is the former though! huh... Waiting for Firefox to urge thier cavaliers, whom which I undoubtly respect, to answer this embarrasing question and cover up thier mistakes. And now I need another extra time to hide my email in the picture for my privacy and for Firefox fellas who would applause for me. I know that they would. Tofik