Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Unable to use Shopify Checkout with Firefox

  • 5 ответов
  • 1 имеет эту проблему
  • 35 просмотров
  • Последний ответ от FredMcD

more options

When I try to checkout on a site using Shopify, the credit card fields are unusable. The form fields turn into animations, almost like an animated GIF and will not stop. It is difficult to describe what is going on. Here's what it looks like:https://i.imgur.com/mTJfDeD.mp4. I don't know how else to illustrate the issue. This has been going on for the past several versions of Firefox. I'm currently using 79.0b3 (64-bit) on a Mac.

Выбранное решение

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

Выбранное решение

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Looks like the issue was an Add-on. Thank you.

more options

Glad to help. Safe Surfing.

Could you tell us which one caused the problem as this can help others with similar problems.

more options

NoClickJack was the offending add-on