Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Recently I have encountered significant access issue with Firefox vs Chrome not even Captcha seems to work anymore. I do a lot of surveys and many won't load on Firefox driving me to switch to Chrome, Help!

  • 1 ответ
  • 3 имеют эту проблему
  • 16 просмотров
  • Последний ответ от Wesley Branton

more options

Recently I have encountered significant access issue with Firefox vs Chrome not even Captcha seems to work anymore. I do a lot of surveys and many won't load on Firefox driving me to switch to Chrome, Help!

Recently I have encountered significant access issue with Firefox vs Chrome not even Captcha seems to work anymore. I do a lot of surveys and many won't load on Firefox driving me to switch to Chrome, Help!

Выбранное решение

Do you have issues when trying to use Firefox in Safe Mode? If so, there may be an add-on installed that's causing issues.

Additionally, perhaps you have your Enhanced Tracking Protection (ETP) settings set too strict. I'd recommend changing to Standard, if you are not already set to that. Some issues with website functionality can occur when you have ETP set too strict because some websites mix tracking together with core functionality.

For example, reCAPTCHAs may be blocked because they contain tracking code from Google.

Прочитайте этот ответ в контексте 👍 1

Все ответы (1)

more options

Выбранное решение

Do you have issues when trying to use Firefox in Safe Mode? If so, there may be an add-on installed that's causing issues.

Additionally, perhaps you have your Enhanced Tracking Protection (ETP) settings set too strict. I'd recommend changing to Standard, if you are not already set to that. Some issues with website functionality can occur when you have ETP set too strict because some websites mix tracking together with core functionality.

For example, reCAPTCHAs may be blocked because they contain tracking code from Google.