Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

i reset my password for my

  • 2 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от FredMcD

more options

where did they go? i reset my password coz i got a new laptop and now all the passwords are gone???? helpp!!

All Replies (2)

more options

NOTE: THE TITLE WAS CUT OFF.

WHERE DID MY PASSWORDS GO AFTER RESETTING MY FIREFOX ACCOUNT???

Helpful?

more options

If you are talking about sync;

Resetting the sync password, or changing its e-mail or password, will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

Helpful?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.