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DESKTOP ITEMS SUDDENLY GONE BUT NOT IN TRASH

  • 1 ответ
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от jscher2000

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HOW TO RETRIEVE DESKTOP WHICH HOLDS EVERYTHING IMPORTANT INCLUDING ALL PASSWORDS

Выбранное решение

Hi nypol, your question ended up under iOS -- iPhone and iPad. But this problem is on your Mac? A moderator can move this question to the Firefox board for you in that case. Just let us know.

But if you mean your Mac system desktop instead of a Firefox page, that sounds like more of a question for Apple.

If you lost data inside Firefox, what go lost -- everything? looks like a new install?

If you haven't already, could you close out of Firefox and do a normal MacOS shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have another profile named default or default-release or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far?

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Выбранное решение

Hi nypol, your question ended up under iOS -- iPhone and iPad. But this problem is on your Mac? A moderator can move this question to the Firefox board for you in that case. Just let us know.

But if you mean your Mac system desktop instead of a Firefox page, that sounds like more of a question for Apple.

If you lost data inside Firefox, what go lost -- everything? looks like a new install?

If you haven't already, could you close out of Firefox and do a normal MacOS shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have another profile named default or default-release or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far?

Полезно?

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