Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Retrieve mail thru server IMAP free

  • 10 ответов
  • 1 имеет эту проблему
  • 14 просмотров
  • Последний ответ от jeanskrobek

more options

Since 2 days I canot retrieve the mails from my internet company FREE I use the imap server. I don't have this trouble with Yahoo I have contacted FREE , they have checked and told me the server was ok Can you help me to solve this problem Regards Jean

Выбранное решение

Another user is having the same issues as you, from the same service provider, here https://support.mozilla.org/en-US/questions/1288593

This cannot be a coincidence, unless you're posting under different aliases.

Прочитайте этот ответ в контексте 👍 0

All Replies (10)

more options

Do you receive any error messages when retrieving mails? Are you referring to Free.fr (Free Telecom)?

Helpful?

more options

No, I have no response, just waiting. Free is the internet supplier

Helpful?

more options

Free the French Telecom company? Please be specific because I can't find anything else other than Free.fr. Post the link to the provider's website.

Helpful?

more options

Yes, my provider is free.fr I have contacted the provider who told me that all services are OK. I can send and retrive mails thru the 4g but not with the wifi

Helpful?

more options

Please clarify; you can send and retrieve emails, using Thunderbird, via a 4G internet connection, but the same device and Thunderbird installation doesn't send and receive via wifi?

Helpful?

more options

yes, exactly

Helpful?

more options

Are both the 4G and wifi connections facilitated by the same ISP Free.fr under one data plan? Are you able to browse the web via the same wifi connection? Is your wireless plan capped (limited)?

Helpful?

more options

Выбранное решение

Another user is having the same issues as you, from the same service provider, here https://support.mozilla.org/en-US/questions/1288593

This cannot be a coincidence, unless you're posting under different aliases.

Helpful?

more options

Are both the 4G and wifi connections facilitated by the same ISP Free.fr under one data plan? Are you able to browse the web via the same wifi connection? Is your wireless plan capped (limited)?

I am not sure to understand your question ! My 4g ISP is not Free.fr

Helpful?

more options

Yes, to browse the web, I use the same wifi connection and my wireless is not capped

Helpful?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.