Search Support

Firefox crashes more than 50 times a day, what should I do?

  • 6 ответов
  • 1 имеет эту проблему
  • 15 просмотров
  • Последний ответ от Roland Tanglao

more options

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

All Replies (6)

more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

https://www.mozilla.org/en-US/firefox/all/

Helpful?

more options

FredMcD Top 10 Contributor said

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution. https://www.mozilla.org/en-US/firefox/all/

im already using this version

Helpful?

more options

Hi, go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Thank you.

Helpful?

more options

chamodie1996 said

Hi, go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser. Thank you.

wont help either

Helpful?

more options

Hii

  • Bulleted list itemyou may have already run this if not, try Firefox in safe mode On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • When the Firefox Safe Mode window appears, select "Start in Safe Mode"
  • IF FIREFOX DOESN'T CRASH THAT MEANS ITS A PROBLEMS WITH EXTENSIONS,THEMES OR HARDWARE ACCELERATION TRY DISABLING THEM

Helpful?

more options

HI Lucas Zanella:

I see you filed a bug, thanks!

https://bugzilla.mozilla.org/show_bug.cgi?id=1631680

Did you try Firefox safe mode? I assume you did but just in case:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#firefox:linux:fx75

Anyhow I would also suggest you post any other troubleshooting information like the contents of about:support. And of course run a malware check on your Linux computer and check out your hardware.

Cheers!

...Roland

Helpful?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.